Incident response when every minute counts
When attackers can move from one compromised system to the next in under half an hour, the difference between an incident and a catastrophe is how fast and how calmly you respond. We contain the threat, preserve evidence, restore operations, and help you meet your notification obligations — then make sure it can’t happen the same way again.
Incidents we respond to
Our playbooks cover the attacks we see hitting growing businesses most often.
- Ransomware and data extortion
- Business email compromise & wire fraud
- Compromised Microsoft 365 or Google Workspace accounts
- Deepfake voice and impersonation fraud
- Insider threats and data theft
- Web application and payment page compromise
- Malware and unauthorized remote access
- Lost or stolen devices with sensitive data
Incident response retainers
The worst time to find an incident response firm is during an incident. A retainer puts terms, contacts, and onboarding in place ahead of time, so we can start immediately. Retainers can include prepaid hours, an incident response plan review, and an annual tabletop exercise, so unused time still strengthens your defenses.
Working with insurers and counsel
Many cyber insurance policies have specific requirements for notifying the carrier and engaging approved vendors. Call your carrier early. We coordinate with your insurer and breach counsel so the investigation supports your claim and your legal obligations, including notification timelines under HIPAA, the FTC Safeguards Rule, SEC rules, and Georgia’s breach notification law.
Tailored to the threats in your industry
What should I do first if I think we’ve been breached?
Don’t power off affected systems, which can destroy evidence. Disconnect them from the network instead. Preserve logs, switch to out-of-band communication (not the potentially compromised email), contact your cyber insurance carrier, and call an incident response team. Our emergency incident response page has a step-by-step checklist.
Should we pay the ransom?
That is a business and legal decision to make with counsel, your insurer, and law enforcement. Payment doesn’t guarantee data recovery or deletion and may carry sanctions risk. Our job is to give you the facts — what was affected, whether backups are viable, and realistic recovery timelines — so you can decide with a clear view.
What is an incident response retainer?
A pre-arranged agreement that guarantees access to our team with contracts and onboarding already in place. Many retainers include prepaid hours that can be applied to proactive work like tabletop exercises and plan reviews if no incident occurs.
Do we need to report the incident to anyone?
Possibly several parties. Depending on your industry and the data involved, obligations may include affected individuals, state attorneys general, HHS for health data, the FTC for non-bank financial institutions, the SEC for public companies, and your customers under contract. Breach counsel makes those determinations; we provide the forensic facts they need.
Often paired with
Ransomware Readiness & Disaster Recovery
Immutable backups, tested recovery, tabletop exercises, and continuity plans so an attack doesn’t take the business down.
Security Audits & Risk Assessments
A clear, prioritized picture of where you’re exposed across people, process, and technology.
Cloud & Microsoft 365 Security
Configuration reviews and hardening for AWS, Azure, Google Cloud, Microsoft 365, and Google Workspace.
Find your gaps before someone else does.
Talk directly with a senior security practitioner about where you’re exposed and what to fix first — no sales script, no obligation.